Customer experience

Here to help you get up and running

From implementation and onboarding, to employee engagement and change management, we’re here to help you every step of the way. You’ll get expertise you can rely on and a dedicated Tended Account Manager to guide you through the process.


Tended will guide you through onboarding and continue to check-in to ensure success.


Full familiarisation is provided with resources to help ensure a quick and efficient roll out.


We’re on hand to help engage your employees and ensure they are confident with the technology.

Onboarding and implementation

We’ll work with you to design an implementation plan, using our expertise with best practices and processes, as well as in behavioural science to help get Tended off the ground in your organisation.

Change management with psychology baked in

Making changes stick can be a challenge. With our expert Behavioural Science team on hand, we’ll work with you to ensure the rollout and implementation within your organisation is a resounding success.

Easy to access support

With a dedicated Account Manager, you’ll be getting support you can rely on. You’ll find your answers are only a click away within the Dashboard, by either chatting to our team or making use of our vast and ever-growing library of resources and guides.

Creating a positive employee experience

We know that engagement is key to making sustainable change. With support from our Behavioural Science team, we make sure that your employees are as excited as we are. From workshops and communication plans, you can rely on our experience to seamlessly prepare your team for launch.

Expandable options to suit your work environment

We understand that every worksite is unique. That's why our Wearable is expandable so you can tailor a solution to your work environment and address specific safety concerns.

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Helping you get the most out of our solutions

We know support is important beyond launch. Regular check-ins help us ensure you’ve got everything you need to hit your key milestones, and to keep you up to date on how to get the most out of any new features.

“From the initial implementation plan and expertise of our in-house Behavioural Science function to our dedicated on-going support and wealth of resources, we’ll guide you to become product experts and join us in our mission to help end preventable loss of life.

"We know that creating change among traditional workforces can feel daunting, but we’ll be there every step of the way. We’ll work with you to create a customised onboarding process that drives employee engagement and helps ensure everyone is aligned and feels good about safety.” 

- Elli Goodman, Customer Success Manager at Tended

"We’ve come a long way"

Leo Scott Smith